Verification (KYC)
Confirm your identity to activate withdrawals. Complete eKYC within three (3) days of registering or before your first withdrawal.
Log in to verify your account
Your verification status and the secure eKYC steps appear here after you log in.
The eKYC steps
- 1
Choose your ID type
Passport, National ID, SSS/UMID, driver’s license, voter’s ID, Senior Citizen ID, PhilHealth, postal ID or TIN ID.
- 2
Capture the front of your ID
Use good light; all four corners must be visible and the text readable.
- 3
Take a selfie
Follow the on-screen liveness check.
- 4
Add your details
Place of birth, nature of work and source of funds.
- 5
Eligibility check
We confirm you are 21+ and not a restricted or excluded person.
No complete eKYC, no withdrawal. Withdrawals are released only after verification is complete. Read more on Account & KYC.