Log in Register

21+ For adults 21 and over in the Philippines · Regulated by PAGCOR · Play responsibly

Legal

Responsible Gaming Policy

This policy sets out how Casino Plus works to keep gaming safe, fair and limited to people who may lawfully play. For practical help and tools, see our Responsible Gaming page.

Last updated: 21 September 2026 · Applies to casinoplusevent.com

1. Purpose and scope

This policy applies to casinoplusevent.com and all Casino Plus accounts used through it. It reflects our obligations under the rules of the Philippine Amusement and Gaming Corporation (PAGCOR) and our aim that gaming remains a form of entertainment.

2. Age verification

  • Only adults aged 21 and over may register or play.
  • Each visitor is asked to confirm their age before using the website.
  • Age is verified against a valid government-issued photo ID during eKYC. Accounts that cannot be verified cannot withdraw and may be suspended.
  • Accounts found to belong to anyone under 21 are closed.

3. Restricted persons and the NDRP

Persons barred by PAGCOR rules — including public officials, AFP and PNP members, PAGCOR officials and employees, GEL holders, students, persons under 21 and persons listed in the National Database of Restricted Persons (NDRP) — may not hold an account. The full list is in section 3 of our Terms and Conditions. Eligibility is checked when an account is opened, and an account is closed if we learn that its holder is restricted.

4. Self-exclusion and family exclusion

We honour exclusions issued through PAGCOR, which apply across all sites licensed and operated by PAGCOR.

  • Self-exclusion — for 6 months, 1 year or 5 years. The first six months cannot be revoked; the exclusion lifts automatically at the end of the period.
  • Family exclusion — requested by a spouse, a child aged 18 or over, or a parent, for 6 months, 1 year or 3 years, and enforced irrevocably for that period.

Applications are made to PAGCOR using its official forms, sent to ResponsibleGaming@pagcor.ph or delivered to PAGCOR’s drop box. Step-by-step guidance is on our Responsible Gaming page.

5. Account controls

Players can set a deposit limit, a session reminder or a break, or close their account, in My Account or by writing to support@casinoplusevent.com.

6. Information and support

  • The 24/7 National Problem Gambling Helpline, (02) 8248-9568, is shown on every page of this website.
  • Game rules and paytables are available before play, and our Game Guide explains odds without promising wins.
  • We do not describe gaming as a way to earn money or solve financial problems.

7. Website content

The content of casinoplusevent.com is intended for adults aged 21 and over in the Philippines. Every page carries a 21+ notice.

8. Review and contact

We review this policy when PAGCOR rules or our Service change. The date at the top shows the current version. Questions about this policy: support@casinoplusevent.com.